Every year, I try to read something that’s a little more leadership focused so that I can continue to hone my supervisory skills.  This year, I read Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, which was recommended to me by my friend Cam.  Overall, I liked the book, though it does oversell itself in the first chapter (which I find to be an annoying pattern in books from this genre.) Continue reading Crucial Conversations →