Category Archives: Operations

I’m a Data Professional (and I’m Okay)

I recently attended SciDataCon (part of the International Data Week) in Denver, which is a conference focused on all aspects of the science data workflow – from planning to long-term archival and all the people, processes, and other stuff surrounding … Continue reading

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Data Center Move

Over the last couple of weeks, we’ve been working on moving our data center at work.  This was quite the project in planning (with moving deadlines and contingencies) but, in the end, the planning paid off – this project was … Continue reading

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Production Software Support

At work, I’ve been involved in a new effort to overhaul how we handle the development support of our production software.  As the Ops lead, that is something I am very passionate about, so I am excited to be involved … Continue reading

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Interfacing with Remote Developers

One of the interesting things about my job is that I get to work with a lot of developers. I recently spent a week in Riverdale, MD with a group of developers that we usually only work with remotely – … Continue reading

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Talking to Computer Support

Jessa recently bought a new computer from HP, and, unfortunately, the graphics card was defective-on-arrival. After doing a fair amount of troubleshooting ourselves (and, truthfully, correctly diagnosing the problem), it was time to call up HP support to get the … Continue reading

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Good Operational Software – Part 2

This is the second part of my thoughts on good operational software.  For part one, go back one post to here. Second, is separating out configuration management from software development. Like logging, this one is easy on the surface; it’s … Continue reading

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Good Operational Software – Part 1

As the Operations lead, I find myself pondering what the difference between good software and good operational software. The software development team here at NSIDC is a sharp group, they know good software when they see it. Further, many of … Continue reading

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New Operations White Board

This year, during the holiday season, I hatched an idea for a new white board for NSIDC Operations. Our old white board was serviceable, but getting long of the tooth and not as functional as we have needed more recently. … Continue reading

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It Actually Paid Off

This past Sunday, I had one of those experiences that pretty much everyone dreads – I had a hard drive fail. However, it was also one of those days where all the prior preparations actually paid off. When I set … Continue reading

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